Term and renewal
How long, and whether it renews automatically. A short first term, then month to month, is common and fair.
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Contracts
Commercial cleaning contracts:
what to check before signing.
A fair cleaning contract attaches the written scope, lets you cancel on 30 days' notice, and says what happens when a visit is missed. Be careful with one- to three-year terms that renew on their own and charge a fee to leave.
Here are the clauses to read before you sign.
Clauses to read
Notice to cancel
30 days is normal. Watch for cancellation fees or notice windows that only open once a year.
Scope attached
The contract should point to a written scope. Without it, “cleaning services” means whatever the company decides.
Missed visits
How fast a miss is re-cleaned, and whether you're credited if it isn't.
Price changes
When the price can go up, by how much, and with how much notice.
Insurance and keys
Liability, workers' comp and bond amounts, and who's responsible for keys and alarm codes.
How ours work
Month to month after the first 90 days. The scope is the agreement; if we're not hitting it, you shouldn't be locked in. More answers.